#PAPERCUT NG KNOWN ISSUES INSTALL#

If you're still having problems, email PaperCut Software support. Turn off (disable) the Enable advanced printing features.įor more information, see Knowledge Base. Right-click the printer then select Properties On the print server, select Start > Settings > Printers. Try turning Enable advanced printing features as follows: PaperCut NG/MF supports the majority of drivers distributed with recent Windows releases. Try the drivers included with the Windows CD. Do this on both the print server and all network clients.

#PAPERCUT NG KNOWN ISSUES INSTALL#

Install the Postscript drivers if one is available for the printer. Many printers come with a variety of driver options. We recommend you try the following problem resolution actions: This is usually accompanied with an error message in the Application Event Log. If a printer's language is not recognized, PaperCut NG/MF cannot detect any pages and record the print job as a zero page count. PaperCut NG/MF currently supports about 90% of printers on the market. All print jobs must pass through the print server running PaperCut NG/MF. Ensure all network clients are configured as outlined in the PaperCut NG/MF installation guide. A print server can be a dedicated server but on many networks this server also performs other tasks, such as file serving to ensure only valid users can print to the printers.Īlternatively, you can configure the client computer to print directly to the network interface printer. Users submit print jobs to a print server rather then directly to the printer itself. Alternatively, you can set printer permissions on the print server A print server is a system responsible for hosting print queues and sharing printer resources to desktops. With system policies, you can make login to the domain mandatory, eliminating this problem. If the domain server does NOT authorize users, PaperCut NG/MF has no way of knowing who submitted the print job. Users are not correctly logging on to your network domain or computer. There are two main causes of this problem:

Papercut ng known issues